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The IDC MarketScape evaluated the current capabilities and business strategies of nine vendors through rigorous quantitative and qualitative analysis and named Send as a “Leader” in the 2023 vendor assessment. According to the report, ‘Send Underwriting Workbench is an insurance-focused solution that sets itself apart with its comprehensive features, offering a seamless and intuitive user experience.’
The report listed Send’s key strengths as:
The IDC MarketScape further cited noted, “It has a clear vision for the industry and is aware of market trends.” The report also said, “The architecture is built around microservices, and the platform has solution accelerators that work with all major lines of business across geographies with over 40 lines of business. Send’s technology architecture is designed to be flexible, scalable, and customer-driven, with a focus on automation, customization, and integration with third-party systems.”
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"In the ever-evolving landscape of insurance underwriting, embracing change is not just a choice but a necessity. Commercial line P&C insurers face a host of challenges, from mounting regulatory pressures to complex risk assessments and growing customer expectations.
"To navigate these hurdles and thrive in the digital age, intelligent workbench applications emerge as a beacon of hope. By harnessing the power of cutting-edge technologies such as artificial intelligence, advanced data visualization, and API connectivity, intelligent workbenches streamline the underwriting process, efficiently analyzing vast amounts of data, identifying patterns, and accurately assessing risks."
"As a result, insurers can enhance their agility, offer more personalized products, and deliver seamless customer experiences. In a world where adaptability reigns supreme, commercial line P&C insurers must embrace intelligent workbench solutions to not only survive, but to lead the charge in revolutionizing the insurance underwriting industry," said Davide Palanza, research manager, IDC Financial Insights.