Send Technology Solutions Ltd

Insurance operating models are being fundamentally reshaped.

As carriers look to scale without slowing down, distribution strategies are becoming more complex. Traditional, linear risk placement is giving way to dynamic, multi-channel models that blend direct relationships, broker facilities, and delegated authority.

At the same time, the rapid growth of MGAs and the emergence of algorithmic underwriting are accelerating innovation across the market. But with this evolution comes a critical challenge: data fragmentation. Without consistent, standardised data, even the most advanced operating models struggle to scale effectively.

This webinar explores how insurers are redesigning their operating models to support multi-channel distribution, improve speed to market, and enable smarter, more connected underwriting.

What you’ll learn

• How operating models are evolving beyond traditional distribution
  Understand how carriers are balancing direct, broker-led, and delegated authority channels to scale efficiently while maintaining underwriting control.
  
  
• The rise of facilities and delegated authority
  Learn how broker facilities and MGA partnerships are transforming how capacity is deployed, enabling faster placement and greater certainty.
  
  
• Where algorithmic underwriting fits in
  Explore how AI-driven, service-based underwriting models are helping insurers accelerate innovation without heavy internal build requirements.
  
  
• Why data standardisation is critical to success
  Discover how consistent, high-quality data enables seamless collaboration across partners, unlocks automation, and supports faster, more confident decisions.