--- title: Acquiring Underwriting Talent | INFUSE | Send description: Underwriting is facing a talent crisis. Learn how industry leaders are recruiting, developing, and retaining top performers in a changing insurance landscape. image: https://innovate.send.technology/hubfs/Copy%20of%20Wednesday%2014%20August%2c%202024-9.png --- # Send Technology Solutions Ltd # INFUSE: Finding and Keeping the Best Underwriting Talent Never Miss a Webinar Struggling to hire insurance underwriting talent? You’re not alone. Commercial policies are written in a language that takes years to understand fluently. Learning curves can be steep for new hires – especially with a shortage of senior mentors. Brace yourself: by 2028, 50% of the insurance workforce will retire. This isn't just about staying ahead of the talent war; it's about redefining what it means to be an underwriter. What You'll Learn: - Proactive recruitment strategies - Practical tips and strategies to attract and retain top underwriting talent - How to bridge the knowledge transfer gap between industry veterans and incoming hopefuls - How automation and tech are helping close the talent gap Sign Up For INFUSE Updates [![Untitled design](https://innovate.send.technology/hs-fs/hubfs/Untitled%20design.png?width=220&height=220&name=Untitled%20design.png "Untitled design")](https://www.linkedin.com/in/tony-tarquini-2b92a/) **Host** Tony Tarquini Founder & CEO, 5189 Limited Tony Tarquini is a thought leader, advisor, mentor, conference speaker and chairman. Co-author of The InsurTECH Book (an Amazon best-seller), he applied lessons learned in success and failure from an early life as an international athlete competing against the world’s elite, to forge a successful, high profile career in insurance IT and consulting. He has won industry awards for IT innovation and created an extensive network of contacts and a strong reputation amongst the major players in the business. ![CN Edit - Pat Caldwell](https://innovate.send.technology/hs-fs/hubfs/CN%20Edit%20-%20Pat%20Caldwell.png?width=220&height=220&name=CN%20Edit%20-%20Pat%20Caldwell.png "CN Edit - Pat Caldwell") Pat Caldwell Chief People Officer, Send Pat joined Send in January 2023 as the first Chief People Officer, owning the delivery of Send’s People & Talent Strategy and also leading on Send’s ESG & Responsible Business Framework. Prior to this, Pat has held a number of senior executive, board and advisory roles helping technology startups build and scale their People functions in the US, UK and Australia. He is formerly the COO and Head of People at FundApps, an award-winning regulatory SaaS company and B Corporation, and is currently on the Board at ImpactEd as a Non-Executive Director, an innovative EdTech using technology and data to improve educational outcomes for young people. Pat’s work as a People & HR leader has been recognized globally, including being named by OUTstanding and Yahoo! Finance as a Top 100 LGBT Executive in 2021 and through receiving B Corp Honoree Status in 2019 as a ‘Best for the World’ company in the People category. ![CN Edit - Caroline Bedford](https://innovate.send.technology/hs-fs/hubfs/CN%20Edit%20-%20Caroline%20Bedford.png?width=220&height=220&name=CN%20Edit%20-%20Caroline%20Bedford.png "CN Edit - Caroline Bedford") Caroline Bedford Chief Executive, EDII Matt joined Altus in 2021 and is the Practice Director, Altus Specialty Markets having previously been CEO of Cognitive Risk. Matt has over 30 years experience across a variety of sectors in both Insurance and technology, much of that operating within the Lloyd’s insurance market. Matt is entrepreneurial having started multiple businesses, a strategic thinker and implementation/delivery-focused individual, advocating the benefits of utilizing and adopting new technology solutions to existing insurance challenges, extremely comfortable delivering strategic change or architecting operational solutions all with a curious, design thinking mindset and true customer focus. Matt is extremely comfortable at all levels of interaction, from driving project teams to advising boards ![CN Edit - Georgi Munger](https://innovate.send.technology/hs-fs/hubfs/CN%20Edit%20-%20Georgi%20Munger.png?width=220&height=220&name=CN%20Edit%20-%20Georgi%20Munger.png "CN Edit - Georgi Munger") Georgi Munger Global Head of MidCorp Casualty & Underwriting Practices, Allianz Commercial Ryan is an awarded underwriter and a co-founder of TruStar, a specialty Managing General Agent based in Toronto, ON, Canada. He is responsible for leading TruStar’s strategic agenda, overseeing its operational effectiveness and heading its global Financial Lines underwriting group. Ryan previously held national roles at a global insurer, where he specialized in underwriting management liability for public companies and financial institutions. He has authored several technical white papers and has been featured in trade publications across Canada. Ryan is also Chair of Canada’s Professional Liability Underwriting Society (“PLUS”), an advisor to Queen’s University’s Insurance Association, and has been recognized by various industry groups as an Insurance Professional of the Year and a North American Emerging Leader. He holds a Bachelor of Commerce from Queen’s Business School at Queen’s University and several certifications in Enterprise Risk Management from University of Toronto. ## INFUSE is brought to you by Send and promises to get you to the forefront of insurance innovation. ![RealTimeInsights](https://innovate.send.technology/hs-fs/hubfs/RealTimeInsights.png?width=110&height=108&name=RealTimeInsights.png "RealTimeInsights") #### Explore the latest trends, technologies, and strategies revolutionizing insurance underwriting. ![Sanctions](https://innovate.send.technology/hs-fs/hubfs/Sanctions.png?width=110&height=105&name=Sanctions.png "Sanctions") #### Connect with likeminded professionals who share your passion for innovation in underwriting. ![Expert](https://innovate.send.technology/hs-fs/hubfs/Expert.png?width=114&height=114&name=Expert.png "Expert") #### Benefit from our seasoned lineup of speakers, including thought leaders, successful underwriters, and industry pioneers. ![ListenNow](https://innovate.send.technology/hs-fs/hubfs/ListenNow.png?width=110&height=110&name=ListenNow.png "ListenNow") #### Participate in engaging sessions featuring lively discussions, real-life case studies, and interactive Q&As.