The underwriting landscape is evolving rapidly, with new technologies and data-driven advancements offering unprecedented opportunities for improvement. However, the key to success in 2025 isn’t just about adopting new tools, it’s about managing change effectively.

Traditional approaches to underwriting transformation have often been siloed and overwhelming, making it difficult for businesses to see tangible benefits. In this new INFUSE episode, we will discuss how underwriters can take a more strategic approach to innovation, ensuring that change is both impactful and sustainable.

What You'll Learn

  • Reframing Transformation – How shifting the mindset from "transformation" to "modernisation" can make change more achievable and less disruptive.

  • Reasonable Change Management – Practical approaches to embedding new technologies and processes without overwhelming the business.

  • Bringing People on the Journey – How successful change management relies on early engagement, ensuring people feel heard, valued, and invested in the programme to drive adoption and lasting impact. 

Join us to discover how a thoughtful, connected approach to change can drive underwriting success in 2025 and beyond!

03/12/2025

11-11:30AM (EDT)/ 3-3:30PM (GMT)

Can’t make it live? That’s ok, sign up anyway and we’ll send you the recording!

Tony Tarquini
Host
Tony Tarquini

Founder & CEO, 5189 Limited

Tony Tarquini is a thought leader, advisor, mentor, conference speaker and chairman. Co-author of The InsurTECH Book (an Amazon best-seller), he applied lessons learned in success and failure from an early life as an international athlete competing against the world’s elite, to forge a successful, high-profile career in insurance IT and consulting. He has won industry awards for IT innovation and created an extensive network of contacts and a strong reputation amongst the major players in the business

Matt Carter
Matt Carter

Practice Director,
Altus Consulting

Matt has over 30 years experience across a variety of sectors in both Insurance and technology, much of that operating within the Lloyd's insurance market.

Matt is entrepreneurial having started multiple businesses, a strategic thinker and implementation/delivery focused individual, advocating the benefits of utilising and adopting new technology solutions to existing insurance challenges, as a visual thinker his passion is helping insurance businesses see the opportunities from any change initiative and getting change adopted, defining a pragmatic and sensible  roadmap to achieving becoming a smarter more connected insurance operation.  Matt is extremely comfortable at all levels of interaction, moving from the detail to the strategic with ease.

Emma Culham
Emma Culham
Head of Operational Strategy, Excellence & Change, QBE Insurance


Emma is a seasoned leader with a track record of driving meaningful change across the insurance industry. With experience at QBE, Chubb, and RSA, she has led large-scale transformation initiatives, managed high-performing teams, and played a key role in shaping future talent through apprenticeship programs. Emma is passionate about fostering innovation, developing people, and creating inclusive work environments

Ryan Deeds
Ryan Deeds
Analytics Leader,
ALKEME Insurance



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