What happens in 2025 matters

Our latest market research report, Catalyst – Underwriting Perspectives on a Changing Market, reveals insights from 60 senior insurance leaders across North America on the biggest forces shaping underwriting today.

The research is clear: The firms that embrace automation, AI, and strategic underwriting will accelerate their growth in 2025—while those that resist change will struggle to keep up.

The opportunities identified have the potential to disrupt and serve as a catalyst for change.

Download the full report here to see where the industry is headed next.

[Abstract from the report]

Some of the other biggest opportunities for 2025:

Data-Driven Underwriting: Carriers are prioritizing analytics and predictive tools to identify emerging risks and align products accordingly. Data literacy and the ability to translate risk insights into action are key drivers of underwriting success.

Artificial Intelligence Adoption: Insurers are moving beyond experimentation to structured AI integration, ensuring employees are trained to use AI tools safely and effectively. AI agents and automated workflows are expected to play a greater role in 2025.

Portfolio Management Optimization: Underwriting efficiency is in focus, with firms striving to ensure the right people are working on the right tasks at the right time. A deeper understanding of risk concentration will help improve profitability and resource deployment.