Rethink What Value Means in Underwriting Technology

In today’s insurance market, investing in underwriting technology is no longer a “nice-to-have” – it’s a strategic necessity.

But how do you know if your platform is truly delivering business value?

Many carriers struggle to define what value means for them, often defaulting to metrics like quote turnaround time. Yet, real value is more nuanced, shaped by operational realities, data utilisation, and the ability to adapt to changing market conditions.

Four Drivers of Underwriting Value

We believe every carrier should demand measurable impact from their underwriting platform across four key drivers:

1. Growth: Automate intake and triage to accelerate speed-to-quote and win more business.
2. Improve Combined Operating Ratio (COR): Streamline workflows to reduce operational costs and improve profitability.
3. Managing Risk: Embed real-time compliance and oversight directly into underwriting workflows.
4. Talent: Remove administrative burdens so underwriters can focus on high-value work.

Measurable Success

True platform value is traceable – every operational lever should link directly to business results. Whether it’s faster quote turnaround, improved risk selection, or enhanced underwriter satisfaction, the impact must be quantifiable and scalable across lines and territories.

Download the full report to learn more.